477b's Privacy Policy
Your personal information is completely safe with us — 477b ensures your privacy through SSL encryption and strict data protection policies.
01 Introduction
477b ("we", "our") operates a trusted online casino and sports betting platform for players in Bangladesh. Protecting the privacy of the personal information you share with us while using our services is one of our highest priorities.
This privacy policy explains what types of information 477b collects, why it collects them, how that information is used, who it may be shared with, and what rights you have regarding your information. By using our platform, you are considered to have agreed to the terms of this policy.
This policy applies to the website https://477b.lat and all related services.
Please read this policy carefully. If you have any questions, contact our support team.
02 What Information We Collect
We collect certain specific information to run 477b's services smoothly and to give you a safe, personalised experience. This information is divided into the following categories:
2.1 Information You Provide Directly
During account registration and use, you directly provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment-related information (bKash, Nagad, or Rocket number)
- Copies of documents required for identity verification
- Information provided when contacting the support team
2.2 Automatically Collected Information
When you visit or use our platform, some information is collected automatically:
- IP address and device identifier information
- Browser type, version, and operating system
- Traffic source and record of pages visited on the website
- Session duration and user behaviour data
- Information obtained from cookies and similar tracking technologies
2.3 Transaction-Related Information
To ensure the security of your financial activity, we store:
- Deposit and withdrawal amounts, dates, and methods
- Betting and gaming history
- Bonus claim and usage records
- Account balance and transaction logs
We never store your full bank account or card number. Payment information is processed only through secure payment gateways.
03 How Information Is Used
477b uses your information only for legitimate and specific purposes. We ensure there is a clear and justified reason behind every use of your data.
3.1 Service Operation and Delivery
- Creating, managing, and verifying accounts
- Processing deposits, withdrawals, and betting transactions
- Applying bonuses and promotions correctly
- Managing VIP membership and rewards programmes
3.2 Security and Compliance
- Preventing fraudulent activity and money laundering
- Blocking access by minors (under 21 years of age)
- Preventing the creation of multiple accounts
- Meeting applicable legal obligations
3.3 Customer Service Improvement
- Responding to your questions, complaints, and support requests
- Reviewing and improving service quality
- Resolving technical issues on the platform
3.4 Communications
- Sending important account-related notifications
- Communicating security alerts
- Sharing promotional information where you have given consent
3.5 Responsible Gaming Support
By monitoring your gaming behaviour, we identify potentially problematic patterns and offer assistance when needed. To learn more about responsible gaming, visit our Responsible Gaming page.
05 Cookies Policy
The 477b website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform. Their main functions are maintaining login sessions, performing security checks, and supporting the payment process. Without these cookies, the site will not work properly.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings (such as language selection), making your experience more convenient.
5.3 Analytical Cookies
Analytical cookies are used to understand platform usage and improve service quality. This data is stored in aggregated form and does not directly identify any individual.
5.4 Managing Cookies
You can disable cookies from your browser settings. However, turning off essential cookies will prevent access to some important features of the platform. Instructions for managing cookies in all major browsers are available in the respective browser's help centre.
06 Data Security Measures
477b has adopted industry-standard security measures to protect your information from unauthorised access, modification, disclosure, or destruction.
6.1 Encryption Technology
Our platform uses SSL/TLS encryption technology, which keeps all data exchanged between your browser and our servers secure. A high level of encryption is ensured during financial transactions.
6.2 Access Controls
Only those employees whose work requires it can access your personal information. Every access is logged and regularly audited.
6.3 Regular Security Reviews
Our technology team regularly conducts security testing and vulnerability assessments. Our goal is to quickly detect and address any potential threats.
6.4 Response to Data Breaches
If a data security breach occurs, we will act promptly and notify affected users as soon as possible. 477b maintains a defined response plan to handle such situations.
Remember — never share your account password or payment information with anyone, including our support team.
07 Your Data Rights
477b believes you should have full control over your own information. We provide you with the following rights:
7.1 Right to Access Your Information
You can find out at any time what information we hold about you. If you submit a data access request, we will provide you with a summary of your stored information.
7.2 Right to Correct Your Information
If any of your information is incorrect or incomplete, you can request a correction. Contact the support team and we will update the information promptly, subject to verification.
7.3 Right to Opt Out of Marketing Communications
If you previously gave consent to receive promotional messages and no longer wish to receive them, you can withdraw that consent at any time. Marketing communications will be stopped after an opt-out request.
7.4 Account Closure Request
You can request to close your account at any time. However, some information may be retained for a set period in accordance with legal obligations and fraud prevention requirements.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via 24/7 live chat or email at [email protected]. We will aim to respond to your request within 30 business days.
08 Data Retention Period
477b retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required to meet legal obligations.
8.1 Active Accounts
Your information is retained for the entire period your account remains active. This includes account details, transaction history, gaming records, and communication logs.
8.2 Closed Accounts
Financial transaction records, identity verification information, and dispute resolution records are retained for the period required by applicable law, even after an account is closed.
8.3 Marketing Information
Once you opt out, your information will no longer be used for marketing purposes. However, some information is retained to record your opt-out preference.
8.4 Technical Logs
Server logs and technical data are generally deleted automatically after a set period, unless a longer retention period is required for investigation purposes.
09 Minor Data Protection
477b strictly does not provide services to persons under the age of 21. Our platform is for adult users (21+) only.
Age is verified during the registration process, and accounts are suspended immediately if a user is suspected to be a minor. If we become aware that information from a minor has been collected by mistake, that information will be deleted without delay.
If a parent or guardian believes their child has accessed our platform, please contact us at [email protected].
This service is for persons aged 21 and above only. Ensuring the protection of minors is our responsibility.
10 Payment Information Privacy
477b takes special care with financial transactions. Deposits and withdrawals on our platform can be made via bKash, Nagad, and Rocket.
10.1 Payment Information Security
Never share your mobile payment account PIN, password, or OTP with us under any circumstances. Payment processing is completed through the secure platform of the relevant payment provider.
10.2 Transaction Records
Records of every deposit and withdrawal are stored securely in our system. These records are important for dispute resolution and fraud prevention.
10.3 Minimum Data Policy
We always collect the minimum payment information necessary. Rather than storing complete account details, we retain only the information needed to verify transactions.
11 Policy Changes and Updates
477b reserves the right to amend this privacy policy as needed. The policy may be updated to keep pace with changes in technology, law, and business practices.
11.1 Notice of Changes
For significant changes, we will announce them clearly on the website. The "Last Updated" date at the top of the policy will always be kept current.
11.2 Meaning of Continued Use
Continuing to use our platform after a policy change means you have accepted the revised policy. You have the right to close your account if you disagree with the changes.
11.3 Bengali Version of the Policy
This privacy policy has been drafted in Bengali. In the event of any ambiguity in translation or interpretation, the original Bengali version shall be considered authoritative.
12 Contact Us
For any questions, concerns, or requests regarding this privacy policy, please contact the 477b support team. We provide assistance in both Bengali and English.
24 hours a day, 7 days a week — use the platform's live chat for instant support.
[email protected] — for data rights requests and privacy-related inquiries.
For data rights requests, we aim to respond within 30 business days.
Read more: our detailed guidelines on Terms and Conditions and Responsible Gaming.